Start a conversation

Coronavirus Travel Update

As a result of the continued impact of Covid-19 many cruise lines have temporarily suspended their operations for between 30 – 60 days. This has resulted in a large number of cruises being cancelled.

Here at Cruise Nation, we will try to do everything possible to ensure you enjoy the holiday you deserve albeit a little later than originally planned.  Many cruise lines are offering an FCC (Future Cruise Credit) of up to 125%* towards the total value of your cancelled cruise, which can be used against a future cruise sailing before March 2022. Plus cruise prices have never been so low. Please be reassured that your money is safe and secure, and your health and wellbeing is our priority.

In view of the current global situation we find ourselves in, we want to reassure you that we remain committed to providing you with your forthcoming holiday plans. Whether you are looking to book a new holiday, or have concerns about an existing booking we want to ensure this remains as stress free as possible.

Re-Book with confidence:

Cruise Nation is financially protected by ATOL (Air Travel Organisers Licence) which gives you our customer financial protection when purchasing a package holiday with us.

In addition to that, Cruise Nation are members of ABTA (Association of British Travel Agents) and under UK legislation we are obligated to follow an industry Code of Conduct to protect your holiday arrangements.

As we find ourselves in unprecedented times, we want to reassure you that your money is safe and secure, future cruise vouchers will be offered for all affected sailings that have been cancelled which can be transferred to an alternative booking.

What we suggest for Existing Customers:

We are aware of all bookings that have been cancelled, so please can we ask that you only call us, if you are due to travel imminently or within the next 7 days.

We have a large number of customers who are trying to get through to our contact centre at this time, so phone lines are extremely busy.  If you are due to travel outside of this date range and your cruise has already been cancelled, you should have received or will soon be receiving an e-mail from us outlining next steps.

Latest supplier updates:

Choose files or drag and drop files
Was this article helpful?
Yes
No
  1. Neil Page

  2. Posted
  3. Updated

Comments