How to make a complaint
Oh dear ? We understand that we can't please everyone (although we always do try our best). If you'd like to make a complaint, then please do so in writing. You can e-mail our customer relations department at firstname.lastname@example.org, or pop a letter in the post and send it to Cruise Nation, Customer Relations Department, Cruise Nation Global HQ, Ferryboat Close, Swansea, SA6 8QN.